Med Spa & Aesthetics
Injectable logging by lot and expiration, before-and-after photo documentation, treatment series and package billing, procedure charting and consents, GoHighLevel-integrated bookings, and membership billing. The full stack of a modern med spa, on a single platform.
HIPAA compliant. SOC 2. e-Sign compliant. EPCS through ScriptSure.
Why this matters
A modern med spa doesn't fit in one software vertical. The same patient might come in for neurotoxin and filler this week, start a six-session laser package next month, buy into a monthly membership, and bring a friend in for a microneedling series. The clinic runs on cash-pay packages, memberships, before-and-after photos that sell the next treatment, expensive injectable inventory that has to be tracked by lot, and consents that have to be signed before anyone is treated.
When your EMR can't handle that, you end up with a stack. A booking app. A separate photo app on someone's phone. Injectable lots tracked in a notebook. Packages tracked in a spreadsheet. Memberships in a payment tool with no clinical context. Consent forms on paper in a binder. Your front desk keeps the clinic running by flipping between six tools.
Lobbie is built for the med spa workflow end to end. Injectable logging by lot and expiration. Before-and-after photos in the chart. Treatment packages and series. Procedure charting and consents. Membership billing. Native GoHighLevel integration. One login. One source of truth.
The med spa stack
Track neurotoxin, dermal filler, and biostimulators by lot, expiration, and container using a Prescribed Medication classification. Units drawn per patient, remaining per container, waste documentation, filterable usage logs.
Capture and store treatment photos directly in the patient chart, per area and per visit. Photos live with the clinical note, consents, and treatment history. No more scattered phone galleries.
Sell treatment packages and multi-session series. Track sessions consumed versus remaining per patient. Combine with memberships and member pricing. Package contents and pricing defined by your clinic.
Treatment-specific note templates, procedure consents, photo consent, and good faith exam documentation. e-Sign compliant. Completed before arrival through the intake workflow.
Weekly, monthly, or annual recurring billing in the patient chart. Card-on-file, failed-payment automation. Member pricing and product credits. Pricing entirely defined by your clinic.
Native bidirectional sync. Appointments booked in GHL trigger appointment-type-specific intake forms and consents in Lobbie automatically. Lobbie appointments flow back to GHL for marketing workflows.
A day in your med spa with Lobbie
Generic EMRs make a med spa stitch together six tools to run a single client. Here's how it works on Lobbie.
A prospect books a consult through your GHL landing page or ad. The lead flows into Lobbie automatically. Lobbie sends an appointment-type-specific intake packet with medical history, treatment interest, photo consent, and procedure consents. Automated reminders fire until completed.
91% of patients complete forms before the appointment. By the time the client sits down, you already have medical history, allergies, contraindications, photo consent, and signed procedure consents on file. Ready to treat.
Open the chart. Treatment-specific note templates. Document the good faith exam. Capture baseline before photos directly into the chart, per treatment area. Build the treatment plan and recommend a package or series.
During the treatment, log the injectable from inventory: product, lot, expiration, units drawn for this patient, and waste if any. Remaining product per container updates automatically. Energy-based and topical treatments documented in the procedure note.
Capture after photos into the same chart. The visit now holds the note, the consents, the before-and-after set, the products and units used, and the areas treated. One record, complete and defensible.
Set the client up on a treatment package, a multi-session series, or a monthly membership at the price your clinic configures. Card on file. Recurring billing automatic. Sessions consumed versus remaining tracked per patient. Pricing and packages defined by your clinic.
Same chart, same client. Start a GLP-1 weight loss program through ScriptSure. Add IV vitamin therapy or wellness injections. Lobbie scales across your full service menu without splitting the client into multiple systems.
The client rebooks the next session in the series before leaving. GHL handles the marketing follow-up. Membership keeps billing. Before-and-after photos drive the next upsell. The relationship compounds over years, all on one record.
Injectable logging
Injectables are the most expensive inventory in a med spa, and the hardest to track in a generic EMR. Lobbie's logging system handles them by lot, expiration, and container. With the Prescribed Medication classification, non-controlled products like neurotoxin and filler live in the same workflow as any logged medication, so your whole injectable inventory is in one place.
One open container at a time per product. Lobbie tracks which vial is in use, what's left in it, and when it expires, so your team always draws from the right container and nothing gets lost.
Before-and-after documentation
Before-and-after photos are the single most important asset in a med spa: clinical documentation, the proof that sells the next treatment, and the record that protects you. In most clinics they live on someone's phone, disconnected from the chart. Lobbie keeps them in the patient record, attached to the visit and the treatment area.
The chart tells the whole story. Note, consents, products and units used, areas treated, and the before-and-after set, all in one visit record. Clinically complete and ready for the next upsell conversation.
Packages, series & memberships
Med spas run on packages and memberships: a six-session laser course, a microneedling series, a monthly tox-and-facial membership. Lobbie tracks what the patient bought, what they've used, and what's left, with recurring billing handled inside the chart. Your clinic defines the pricing, the packages, and the cadence.
Charting, consents & good faith exam
Aesthetic medicine is still medicine. Good faith exams, treatment-specific consents, photo consent, and a defensible procedure note are not optional. Lobbie builds them into the chart and into the intake workflow, so the documentation is done before the client is treated, not scrambled afterward.
Built for the supervision model. Role-based access and co-signing support the medical director, injector, and aesthetician structure most med spas run on.
Wellness & weight loss add-ons
More med spas are adding GLP-1 weight loss, IV vitamin therapy, and wellness injections to their aesthetic menu. The same client getting filler is also on a weight loss program and booking IV drips. Lobbie keeps it all on one record so your team and your front desk never lose context, and so every service line bills cleanly.
Scale
Whether you're a solo injector running one room or a multi-location aesthetic group with medical directors, injectors, aestheticians, and front desk teams across sites, Lobbie supports the structure.
Per-location branding, schedules, providers, and form packets. Centralized reporting across all sites. Add a new location without rebuilding the platform.
Different views and permissions for medical directors, injectors, aestheticians, front desk, and billing. Supervising provider co-signing workflows where required.
Your clinic's logo, colors, and voice across every intake form, consent, reminder, portal, and client touchpoint. Lobbie disappears into your brand.
Why med spas switch to Lobbie
Most med spas started with a booking tool and bolted everything else on. Lobbie consolidates the stack.
One platform
Your booking app, your photo app, your injectable logbook, your package spreadsheet, your GoHighLevel CRM, your membership billing tool, and your paper consents. That's a stack of tools, a stack of logins, and a stack of places your client data lives.
Lobbie replaces most of that with one platform that natively handles injectable logging, before-and-after photos, packages and series, procedure charting and consents, memberships, e-prescribing, and patient intake. The remaining integrations, like your CRM and your payment processor, connect natively.
Built for med spas. Loved by their staff.
Built with aesthetic clinics, for aesthetic clinics
Lobbie's injectable logging, before-and-after photo workflow, package and series billing, and consent documentation were built through direct collaboration with aesthetic clinics. When clinics needed to log non-controlled injectables by lot, Lobbie added the Prescribed Medication classification. When they needed photos in the chart, Lobbie built image attachment. When they needed packages tracked against memberships, Lobbie built it.
PLATFORM SCALE
Lobbie manages 1.4M patients and 1.7M appointments across specialties, with 91% form completion before arrival and a 79% reduction in no-shows. Operational lift that compounds across every location.
YOUR CLINIC HERE
We're documenting how aesthetic clinics use Lobbie to consolidate injectable logging, photos, packages, and memberships onto one platform. Want to be featured? Ask us in your demo.
Switching
Switching EMRs is the project a med spa puts off for years. Lobbie handles it.
Onboarding
A dedicated Lobbie onboarding team configures and trains your clinic on every workflow that matters to an aesthetic practice.
Security & compliance
HIPAA compliant by design across patient records, photos, forms, scheduling, charting, e-prescribing, and payments. e-Sign compliant.
SOC 2 controls, HiTrust frameworks, TLS encryption in transit, encryption at rest.
Service uptime target of 99.9% with real-time status reporting and incident transparency at status.lobbie.com.
Buying guidance
Whether you're evaluating Lobbie or another platform, these are the questions a med spa owner should answer before signing a contract. We'd rather you ask them than skip them.
Lobbie answers yes to all of these. If you're evaluating another platform, ask them the same questions. The answers tell you what the operating system of your clinic will actually feel like.
FAQ
Yes. Lobbie is an EMR built for the way med spas actually operate. Unlike generic EMRs designed for insurance-billed primary care, Lobbie natively handles the workflows aesthetic clinics depend on: injectable logging by lot and expiration, before-and-after photo documentation in the chart, treatment series and package billing, procedure charting with consents and good faith exam documentation, subscription and membership billing, and native GoHighLevel integration. It supports solo med spa owners through multi-location aesthetic groups.
Yes. Lobbie's logging system tracks injectables by lot number, expiration, and container, including non-controlled products like neurotoxin, dermal filler, and biostimulators, using a Prescribed Medication classification. Track units drawn per patient and per appointment, remaining product per container, and waste with documentation. Filterable usage logs by patient, product, and date range.
Yes. Lobbie supports image attachment directly in the patient chart. Capture and store before-and-after photos per treatment and per treatment area, attached to the visit and the patient record. Photos live alongside the clinical note, consents, and treatment history in one place rather than scattered across phones and separate photo apps.
Yes. Sell treatment packages and series, like a course of laser sessions or a microneedling series, and track sessions consumed versus remaining per patient. Combine with recurring memberships for monthly treatments. Pricing, package contents, and session counts are entirely defined by your clinic.
Yes. Weekly, monthly, and annual recurring billing is built in. Configure memberships per patient in the chart. Card-on-file management. Failed payments auto-trigger staff tasks. Bundle monthly treatments, product credits, and member pricing, or bill each separately. Pricing, packages, and cadence are entirely defined by your clinic.
Yes. Treatment-specific consent forms and procedure documentation are built into the chart. Capture good faith exam documentation, photo consent, and procedure consent before treatment. e-Sign compliant. Forms are completed before the appointment through the intake workflow so the patient is ready to treat on arrival.
Yes. E-prescribing in Lobbie is powered by ScriptSure, connecting to over 95% of US pharmacies including compounding pharmacies. Med spas use it for topical preparations, pre- and post-procedure medications, GLP-1 weight loss medications, and compounded preparations. EPCS with ID.me identity proofing is built in for controlled prescriptions.
Yes. Lobbie is designed for aesthetic clinics that add GLP-1 weight loss programs, IV vitamin therapy, and wellness injections alongside their aesthetic menu. Schedule across service lines and providers. One chart, one patient record, one source of truth across the full service menu.
Yes. Lobbie has native bidirectional integration with GoHighLevel (GHL). Patients booking through GHL flow into Lobbie automatically with appointment-type-specific intake form packets and consents sent and reminders triggered. Appointments scheduled in Lobbie flow back to GHL for marketing workflows.
Yes. Lobbie supports per-location branding, schedules, providers, and form packets, with centralized reporting across sites. Role-based access for medical directors, injectors, aestheticians, front desk, and billing. Supervising provider co-signing workflows where required. Add a new location without rebuilding the platform.
Typical implementation is 4 to 8 weeks depending on clinic size, the number of locations, and migration scope. Lobbie's team handles charting templates, scheduling configuration, ScriptSure activation, photo and consent workflows, GoHighLevel sync, billing and membership configuration, and staff training. Existing patient data and charts from common EMRs can be migrated.
See it in action
We'll walk through injectable logging, before-and-after photos, packages and memberships, procedure charting and consents, GoHighLevel integration, and billing in your specific clinic context.
Or call us at (800) 209-9426
